Agent Assist is reshaping contact centers by giving agents real-time intelligence, guidance, and automation right at their fingertips. Instead of digging for answers, typing the same notes over and over, or putting customers on hold to ask for help, Agent Assist in the contact center with real-time AI provides instant support that transforms every conversation. The result is faster resolutions, more confident agents, and happier customers, thanks to Agent Assist software a [...]

The English countryside is enjoying a remarkable moment. Once seen mainly as a place for weekend escapes and cosy holiday rentals, rural England has become one of the most sought‑after property destinations in the country. From honey‑stone villages to wild moorland hamlets, demand for homes in the countryside has surged as buyers search for more space, a calmer pace of life, and long‑term lifestyle security.This trend is far more than a passing fad. It reflects deeper shifts in how people want t [...]